Now You Can Switch Your Mobile Network with One Free Text Message
As from today (1st July 2019) you can switch your mobile network provider with just a single text message. This is good news as it makes switching and saving money even easier.
If you want to keep your current number (as most people do) the process now is as follows:
1. Request a switching code by texting PAC to 65075. This is a free call.
2. You will then immediately receive a PAC (Porting Authorization Code) from your current provider.
3. You then pass this code on to your new provider when you sign up with them. They are obliged to switch you within one working day.
If you don’t want to carry over your current number, there is a slightly different procedure.
1. Text STAC to 75075 to request a Service Termination Authorization Code.
2. You then pass the STAC you receive onto your new provider. There is no need for you to contact your current provider to cancel your contract with them.
Either way, you should also receive information from your current provider about any early termination charges or pay-as-you-go credit balances that may apply.
PACs and STACs are valid for 30 days, after which if they haven’t been used they simply expire. You would then need to request another one.
This new method makes it easier and less hassle to change mobile service providers. In particular, it avoids the awkwardness of having to phone your current provider and ask them for a switching code. Many people hate doing this, as it gives your current provider the chance to twist your arm to try to persuade you to stay with them.
As regards deciding when and where to switch, that is a topic for another post. However, many price comparison services (e.g. Compare the Market and USwitch) now also allow you to compare prices for mobile phone tariffs and suppliers. I also recommend Billmonitor, a free service that analyses your usage and recommends the best deal for your needs. They send you monthly updates by email as well.
As always, if you have any comments of questions about this post, please do leave them below.